Posted by cadsmith on October 4, 2009
Business’ heaps of communications and records contain knowledge that is often needed but are lost and inaccessible. There is a class of database known as enterprise content management (ECM) created as a solution. These systems add features such as discovery of material relevant to a query, derivation of workflow models, and flexibility of administrative interfaces such as datawarehouse dashboards. They apply lessons learned from web2.0 collaboration and networking. software development such as opensource and SaaS, and hardware implementation for mobility, scalability and virtualization.
Well-known players in this field include Microsoft Sharepoint, EMC Documentum, IBM Filenet P8, Oracle 10gR3, Autonomy Interwoven, Open Text Vignette, Alfresco and Nuxeo. Selecting the right type of system and vendor is crucial for successful implementations, so quality assurance approaches become relevant. Besides expense, differences include ability to convert hardcopy to digital storage, migration from legacy systems, and interoperability between vendors.
The proposed Content Management Interoperability Services (CMIS) standard is an attempt to agree upon a uniform export protocol.
Hopes are balanced by concerns about preservation, privacy, security and future-proofing as in transitions of other types of operational and archival community records such as medical, scientific, library, financial, utilities and government. Test content management is a subject of interest to this blog.
Image: Noah’s Ark